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Customer Support
ResponseWe aim to respond within 1–2 business days.
Operator Information
OperatorBanana Gene is operated by bananaimag.com ("Operator")
AddressXi'an, Shaanxi, China
Billing & Payments
Payments are processed by Paddle Commerce Inc. and Creem (Armitage Labs OÜ), each acting as the Merchant of Record for the transactions it processes. Charges will appear as "Paddle*Banana Gene" or "CREEM*Banana Gene" on your billing statement depending on the payment method used.
For billing inquiries or refund requests, please email support@bananaimag.com.